A branded, secure portal where end-customers track jobs, download certificates, view invoices, and pay โ without calling your lab.
Labs spend hours each week answering "is my cert ready?" and "can you resend the invoice?" questions. The customer portal answers all of these โ automatically.
Customers see every job in real time โ from received through in-progress to completed. Full history with technician notes and job item detail.
Signed PDF certificates are available immediately after issuance. No more emailing PDFs manually โ customers download the latest version directly from the portal.
Customers view VAT-compliant invoices and pay via PromptPay QR code directly in the portal. Payment slip upload and approval flow included.
Customers receive automatic email and LINE notifications at 30, 14, 7, and 1 day before each certificate expires โ no manual reminders required from lab staff.
Customers maintain a register of their instruments across all calibration labs. See which instruments are due for recalibration at a glance.
Share a signed portal link with customers โ no account creation required. Each link is scoped to one customer and expires automatically.
Set up your customer portal in minutes. Included in every LabSync plan.